With the new computer based testing ASQ has implemented, you can take the CMQ/OE (Certified Manager of Quality / Operational Excellence) exam during the following dates for the remainder of 2016 and the balance of 2017:
03/03/17 – 03/19/17
05/05/17 – 05/21/17
07/07/17 – 07/23/17
09/01/17 – 09/17/17
11/03/17 – 11/19/17
Our live classes begin in the last week of July and the first week of March. You also have the option of viewing our recorded sessions. The best option to prepare is when you purchase the live class if it is prior to the class starting, you can access the recorded sessions to view and study and then when the live classes begin you are better prepared to absorb the material presented. This method provides you the best option for passing the exam.
The focus of the ASQ Certification Certified Quality Manager Preparation Course:
-Our training centers around ASQ's Body of Knowledge for the Certified Quality Manager Exam. The Body of Knowledge is the roadmap to what is going to be covered on the exam.
-Focus on the cognitive level at which questions will be asked. Some of the material you only need to be
familiar with and some you will need to know very well. The cognitive level is defined by ASQ in the
Body of knowledge and is based on Bloom's Taxonomy. There are six cognitive levels. Here is an example
of the six levels and what type of questions are associated with each level. The levels are in
order from least complex to most complex. The following examples deal with the CMQ/OE Body of
Remember - Ability to recognize and recall
Section I.C of the BOK, If you are asked about the types of teams you should be able to remember there are process improvement teams, ad hoc teams, self directed,etc.
Understand -Ability to explain
Section I.A.2 If you are asked about organizational culture, you should be able to explain what the organizational culture is and what determines it.
Apply - Know how to use and apply the ideas
Section III.A,1 If you are asked about the principles of management, you should be able to show how you would use the various principles and what is the desired outcome.
Analyze - Break down the information into the constituent parts and understand their relationship
Section III.C.1 If you are asked about ROI or NPV, you can analyze the results and determine which project is better and why.
Evaluate- Make judgements about the value of proposed ideas or solutions
Section IV.A,5 If you are asked about cost of quality, you can differentiate between the 4 categories and how changes in one area may effect the other areas. If you increase prevention costs how will that impact internal failure costs?
Create - Put parts or elements together in such a way to reveal a structure not evident before
Section VI. D. If you are asked about supplier improvement, you should be able to discuss what type of program and activities you would implement for achieving this.
-Develop a steady, consistent study pace that builds momentum leading up to the exam.
-Prepare and condition you to taking timed quizzes and exams to ensure the skills and
strategies are learned and refined by the actual exam date.
Part of our curriculum involves extensive testing and quizzing to provide feedback to you for what areas to work on and to allow the instructor to monitor your progress. The material covered in our course is based on the body of knowledge for the Certified Quality Manager exam established by ASQ (American Society for Quality).